Dementia hub achieves gold status after £140k upgrade

Located in Swansea’s Quadrant Shopping Centre, the hwb is now gold accredited by Stirling University Dementia Services Development Centre.

The Welsh Government's Integration and Rebalancing Capital Fund (IRCF) helped create a bespoke dementia-friendly space designed to meet the needs of those affected by dementia.

 Sarah Murphy, Minister for Mental Health and Wellbeing, who visited the hwb said:

"Having a welcoming, purpose-designed space like the Swansea Dementia Hwb makes a real difference to people navigating what can be really challenging circumstances.

"As we prepare to mark Dementia Action Week this month, it was great to see how our investment has helped create a dementia friendly accessible environment, where hundreds of people can receive vital information and services all in a space specifically designed to meet their needs.”

The hwb has helped more than 7,000 people access information, providing crucial support to people concerned about their memory, those diagnosed with dementia, and their families.

Visitors can also access a range of services including diet and nutrition advice, respite activities, pet therapy sessions and Blue Badge applications.

Julie Samuel, 61, is a carer for her sister-in-law who has early onset dementia.

Speaking about the impact the hwb has had on her family, Julie said:

“The hwb has been marvelous for us. When my sister-in-law got her diagnosis, we didn’t know where to go for information. We walked in one day, and the level of support we’ve had ever since has been great.

“My sister-in-law was given information on the stages of dementia, and we’ve all had emotional support through counselling and wellbeing breaks like yoga and pottery.”

Project Lead of the Dementia Hwb and founder of Dementia Friendly Swansea, Hannah Davies said:

“We’re incredibly proud to have achieved gold status. This recognition reflects the hard work and passion of everyone involved. Our upgraded hwb is not just a space — it’s a lifeline for people living with dementia, their families, and carers.

“We are committed to ensuring that everyone who walks through our doors feels supported, understood, and valued.”